At Isabella Hikes, customer satisfaction is important to us. Please review our return and refund policy below:
1. Return Policy:
- We do not accept returns for products once they have been delivered.
- However, if you receive damaged or defective items, please contact us immediately at [email protected], and we will arrange for a replacement or resolution.
2. Refund Policy:
- Since we only offer cash on delivery as the payment method, refunds are not applicable. Any issues with payment or delivery will be resolved on a case-by-case basis.
- If your order is canceled due to issues with the product or shipment, you will be informed immediately.
3. Contact Us:
- If you have any concerns or require assistance regarding returns or refunds, please contact us at:
Email: [email protected]